Waterfront hotel with swimming pool near the Yorkshire Dales

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Great Hotel unfortunately Spa not working

We have stayed at Skipton Hotel before and we liked it, so we booked again for Valentine s weekend.
Again the hotel is welcoming. We had a great room,210, overlooking the canal.
On the Friday night we had a discounted meal in the excellent restaurant. It was very good. The breakfast was also excellent.
We booked the hotel because we liked the location and the pool facilities. Unfortunately we were very disappointed because the Spa was leaking and we could not use it. We enjoyed the pool and Sauna BUT it was hugely disappointing to have no Spa.
Is it possible to have a discounted future holiday when the Spa is working. Stephen Ormerod.

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