Stylish spa hotel with award-winning restaurant near Cambridge
BookMember since 2020
Very disappointed with the attitude of the manager
stayed: July 2022
This was a gift from our children and we really upset that this cost them so much & were so disappointed with the lack of communication from the Manager & staff. When we were complained about the champagne missing from our room we got a glib remark from someone we presumed was the manager. The restaurant was closed but we were only informed once we were given the menu s
Quy Mill Hotel & Spa says:
Thank you for your review.
We do apologise that bottle of Champagne wasn't delivered on time, however this was quickly rectified and we hope you enjoyed the Champagne.
Regarding dining, as we advertise on our website and on Off Peak Luxury's website, the Waterwheel restaurant is closed on Monday, however, we offer dinner in the Celtic Bar and Lounge Bar, which we hope you enjoyed.
Kind regards,
Revenue and Reservation Manager
Quy Mill Hotel & Spa
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