Reviews for Lakeside Hotel, Lakeside, Cumbria, LA12 8AT

The Hotel was great, fabulous location, if a little difficult to find from the north. The staff, in general were friendly & efficient, the hotel was however, short staffed which meant some delays, but we weren't in a hurry. Checking in could have been smoother, they tried to put three adults in one room, and on checking out, the system didn't recognise our deal so we had to go through the bill for the extras we had purchased in front of a queue of people, also all keen to check out. The staff member was very helpful on this one despite the rising stress levels. To be able to use a 17m pool was a bonus and the garden room lovely, just a pity we never got to sit outside due to the rain.

We booked a deal and for 249 we got a room with a welcome bottle of bubbl, dinner, bed and breakfast & use of the spa facilities- very good value. On arrival we were greeted warmly and the helpful reception staff took the bags from the car to the room. After settling in our cosy top floor room

Lovely hotel in fabulous setting with friendly and helpful staff. Very expensive and attempts to charge all sorts of extra service charges despite having paid in advance of visit. Might suggest that a biscuit served with coffee in the lounge would not bankrupt the hotel.