Member since 2022
2night stay
stayed: March 2023
I would like to start by saying the staff that work here are hard working and very helpful. The hotel itself is ok but quite run down and needs updating this also goes for the thermal spar and the pool area. This would be acceptable if the hotel wasn t charging high premium prices for the stay. We had dinner in the restaurant the first night and we waited forever for our order to be taken and for the food to arrive which was not of good quality, 1 person trying to serve about 9 tables who you could tell was struggling with the pressure and rightly so. The restaurant is well and truly overpriced do not bother booking, 2nd night we had dinner at the uttersford crown just down the road which was normally priced and the food was outstanding. I will say the hotels breakfast is very good though, they ve got that right. We met some locals and members who informed us the hotel had recently been taken over by new owners and they have increased all the prices.
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