Member since 2022
Staff are amazing, without exception. The hotel itself needs a good clean and renovations
stayed: April 2024
The staff are the highlight of this hotel and restaurant. They were so very helpful. My sandals broke and I was only staying the night, so hadn't brought any other shoes and I asked for a safety pin, instead they have me a pair of the spa flip flops. Perfect! The restaurant food was lovely and the waiting staff were really on it. Fab thank you. Sadly the hotel itself was a let down. The rooms are dated and shabby, thred bare carpets (literally to the backing), old chipped furniture and the communal area hallways all need a refresh. The women's changing area was a disgrace, the toilet had overflowed and there was water all over the floor, it had been reported. But I personally am not standing in that. So we changed in the room and went wrapped in a towel. There is considerable mould around the water dispenser in the pool area and in general it needs a good deep clean and refresh. Not a place for a romantic get away, I wouldn't stay the night again, but would go back for a meal.
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