Member since 2020
Did not meet expectations
Anon
stayed: March 2025
stayed: March 2025
We arrived at 14.50 and we're advised we hadto wait until 15.00 on the dot to check in by which time there was a large queue . Our package included upgraded room on arrival we were advised all these rooms had been allocated and there were no more rooms available.
Restaurant was unfortunately very cold both in temperature and ambiance. Food was not up to a good standard and a lot of supplements to food ie 6 extra for pork belly however if you looked at the main menu the actual cost would have just been 1 more .I could go on but will end with my view this was not a luxury stay unlike other hotels that you advertise.
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