Member since 2020
Great Service But The Venue Wasn't Up To The Usual Off Peak Luxury Standard
stayed: January 2025
I had a pleasant stay at the venue with my partner to celebrate her 40th birthday. The staff were great and the food very nice. My only complaint is that the venue wasn't up to the usual standard i have come to expect from Off Peak Luxury, which did detract from the experience that i wanted to provide to my partner. The d cor was bland, dated and in dire need of updating. Ceiling tiles were stained, broken and not fitted properly. Blinds in the restaurant were broken and unsightly and there was one table we used in the restaurant below a window that we couldn't close, which left us with a slight chill. Despite having a pleasant stay and willing to stay again, i would not book this hotel again under the label of luxury, as we found it quite average.
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