Reviews for Clarion Hotel Charlecote Pheasant, Stratford-upon-Avon, Charlecote, Warwick, CV35 9EW

The Charlecote Pheasant is a lovey hotel but needs some TLC. It is very understaffed in every area the people on reception were having to help out with replenishing the breakfast buffet. The waiting staff were trying to serve in the restaurant and at a private party in one of the function rooms. The rooms are very tired and need updating which is a shame as it is in a beautiful location. The hard working staff are very helpful and friendly and you feel sorry for them as they are trying so hard.

The staff, restaurants and bars were really good

The hotel was tired in places & the restaurant & bar lacked atmosphere. Our room was clean & well serviced. Location was good as buses stopped outside for Warwick and Stratford.

Stayed here before, but this time the room was small but adequate, dusty though in the room and generally needs better cleaning!

This room has only has an "ok" because it was the weather was very hot and this room, although the radiators were not on the lead pipe to the radiator was on morning,noon and night. Same in the bathroom. The bathroom floor was always warm and the edge of the bedroom carpet was always warm. It was like under floor heating in these areas. The room was unbearably stuffy and we asked for a fan. When we realised the problem we told the manager who said he was aware of the situation but nothing could be done about it due to the age of the property. With hindsight, if this is the fact then why did the radiators look quite up to date. For us octogenarians this was extremely uncomfortable to say the least.. I have been quite fair with my review .I am putting a Yes to the question regarding staying there again but it would only be during cold weather.