Reviews for Clarion Hotel Charlecote Pheasant, Stratford-upon-Avon, Charlecote, Warwick, CV35 9EW

On entering the room, we noticed how very cold it was (there were 2 extra heaters in the room).

Dinner in the restaurant was very good and 2 x breakfasts were fine. Service in the Hotel bar prior to dinner was very slow. The Hotel looked very tired and required a deep clean. There were visible cobwebs in the restaurant where the carpet was stained and dirty. Our room was reasonably comfortable but was dirty with a well worn carpet. Dust/dirt on the skirting boards was visible. The hot tap in the bathroom was loose in its holding and the general cleanliness was poor. Fortunately, we were only there for two nights and therefore didn't bother to raise the issues. We will not stop there again.

On arrival our room was (Room 2) boiling hot and eventually was found to have faulty radiators. We were promptly moved to room 107. This was in another building a few minutes walk from reception. Although the room was nice, the wardrobe door hinge was broken, one of the plug sockets was only held on with one screw, so came away when my companion s phone was plugged in. The coffee machine didn t work, nor did the fan in the bathroom. At night the lamps in the garden marking the path to the room were not on and it was pitch black. The high speed Wi-Fi was extremely slow, registering a speed of 2. The tv sound kept going out of sync, presumably due to the poor signal.

A tired hotel in need of updating and certainty not up to the standard expected on offpeakluxuary.