Member since 2013
Very comfortable but a few little niggles
stayed: December 2018
We had a very pleasant overnight break including champagne and three course meal. Service superb . Fab hot tub. Suite was nice but mattress had seen better days and downstairs tv didn t work. Not sure about the coach house upside down arrangement with Bath in the lounge. Mood lighting was a little off the wall but a giggle.Provided with gowns but no slippers for hot tub. Restaurant was lovely. Great service but awful piped Xmas music was unnecessary . Breakfast was excellent . Finished up our champagne as Buck s Fizz at breakfast. Would like to return in the summer .
Orestone Manor says:
Thank you for your feedback. So pleased you had a lovely stay with us.
I agree there were a few Christmas tracks which were a bit ott which we later deleted, most people at Christmas time do expect some festive music though.
Other niggles could have been sorted in a few minutes had you told us. Slippers should have been in the room sorry they were missed, the TV in the bedroom works we would have been happy to help with that, if the mattress was faulty (it is 2.5 years old as is the building) we carry spares and would have switched it straight away, I will now do so.
Guests enjoy the luxury of being able to relax in a bath watch the big screen upstairs or gaze out on the view. We believe in providing an experience you would not necessarily have at home
I very much hope you will return we do have other style rooms which may suit you better including a more traditional Hot tub Suite.
Kind Regards
Neil D'allen
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