Member since 2013
Disappointing stay
stayed: June 2017
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We were very much looking forward to a relaxing break. On arrival we found the toilet was not flushing. The owner came quickly and said it would be fixed during dinner. The mattress was so old, you could feel the springs through it, this was changed while we were at dinner also. Excellent young men serving at dinner, however my calf's liver was amazing on the first night but inedible due to the sinew on the second, also my fillet steak was tough but my husband's great. We had been assured the upgrade was worth it but found the room needed some TLC and refurbishment.
offpeakluxury says:
Thank you for your feedback following your stay at Orestone Manor which has been forwarded to the hotel.
Following our recent inspection we would like to comment on the room as we feel this is in excellent condition and is certainly not in need of refurbishment. It is deliberately period-styled which we appreciate will not be to everybody's taste, however in our opinion this does suit the room and the house. It has been enjoyed by the vast majority of customers who have stayed in it, however we are sorry to hear it was not to your liking.
Kind regards
Offpeakluxury
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