Stunning 4* countryside spa hotel just outside London
BookMember since 2011
Recent stay at Down Hall
stayed: February 2020
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We had a lovely weekend once again at Down Hall. However there were just a few things that could be improved at the hotel. Our room was very cold. It is their policy to leave it to the guests, but the heating needs to be put on before guests arrive. We requested twin beds but this had not been made up. It was soon rectified however.
We could not fault the Offpeak luxury service.
offpeakluxury says:
Dear Anon,
Thank you for your review, it's lvoeyl to see that your stay at Down Hall was enjoyable.
We were'nt aware that you wanted your room set up with Twin beds on this occasion - should you deicde to book with us again please do mention this requirement to the Reservation Agent with whom you speak and a Twin room will be confirmed for you.
Best wishes,
Offpeakluxury
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