Stunning 4* countryside spa hotel just outside London
BookMember since 2011
Doesn't realise it's full potential
stayed: January 2018
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The outside of the hotel and the main lounge are stunning. Unfortunately the atmosphere in the rest of the building doesn't match and is rather corportate. The Grill Room restaurant has been squeezed into a corridor and has no natural light and little atmosphere. The food is 'OK', but overpriced. The menu didn't change over the two nights we stayed. Vegetarian options were limited. One starter was an undressed limp salad. A wedding party were in on the Saturday evening and took over the whole hotel. We felt second-class as there was nowhere to sit quietly and have a drink. The grounds could do with some landscaping. The whole place felt a bit chavvy and corporate with emphasis on meetings and weddings rather than individual guests. It was over-priced for what it was.
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