Down Hall Hotel, Spa & Estate nr Bishops Stortford, East Anglia
Stunning 4* countryside spa hotel just outside London
BookMember since 2011
Disappointed
AG, Derbyshire
stayed: October 2017
stayed: October 2017
The hotel was beautiful and the room large and spotlessly clean, the service at the restaurant in the mornings was very friendly as were the reception team on our check out. However, the restaurant service on the two evenings spoilt the ocassion. The waiter on the first evening was very friendly, however, the £30pp was not what it seemed and the staff were very unhelpful (one quite rude) when customers (and there were many) merely wanted clarification. Unfortunately, this made our stay very uncomfortable.
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