4* Award-winning Luxury spa hotel near Henley on Thames
BookMember since 2019
Excellent, relaxing post Christmas break
stayed: December 2019
This is a beautiful location and the hotel is run along the lines of an independent that really cares about the enjoyment of it's customers.The grounds are also absolutely stunning, even in the depths of winter. We thoroughly enjoyed our stay.
Beware, however - not booking dinner on our second (Saturday) night when our package included a bottle of wine with dinner was a mistake. We could not be accommodated in the restaurant as it was fully booked when we checked in. We were told that we would be able to eat in the bar and would not need to reserve a table. However, when we arrived, every table was full. We were directed to the Great Hall, which though beautiful, was cold and completely empty. Also - we could not have dinner, only bar snacks or the room service menu. We decided that eating in our room was a better bet. At this point, our order was taken, a complimentary drink offered and our meal delivered promptly. The staff couldn't do enough to help and that softened the blow somewhat.but it did mar a lovely stay.
Danesfield House Hotel & Spa says:
Dear Mrs Nash
Thank you very much for your review, it is a pleasure to read how well you were looked after and how much you enjoyed your experience at Danesfield House. We will certainly take on board your comments regarding dinner and please be assured that we will use your feedback to improve our service. Thank you once again and I do hope we have the opportunity to welcome you back in the future.
Kind regards
The Management Team
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