Outstanding luxury country hotel nr Llandudno, North Wales

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A beautiful place to stay

Bodysgallen Hall is beautiful and in lovely surroundings. Our room was impressive in its decor and furnishings, very clean and with a beautiful view. The bedding in our room was very heavy with blankets, sheets and quilts, and the bed itself rather uncomfortable, so our sleep experience wasn t good. The restaurant was very nicely laid out and the service impeccable, if a little formal. The food at breakfast was excellent. Unfortunately our first evening s meal didn t live up to expectations and we were both unable to eat some of the meats served for our main course. On following nights our meals were very good and the desserts delicious. Staff were all friendly and charming. When we came to check out on our final morning we found the way our bill was presented was indecipherable and the amount charged considerably more than we were expecting. The ladies at reception seemed equally bemused with how it had been calculated and we think this is something the hotel needs to address. We ended up not knowing how the individual costs of elements of our stay and our food and drink had been arrived at. We thought the addition of 12.5% service charge excessive and although this was apparently optional it was applied to all individual aspects of the account. An expensive stay for the experience!

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