Member since 2023
Did not live upto expectation
IV, Durham
stayed: April 2026
stayed: April 2026
Unaware that rooms were away from the hotel - not what we expected when booking; assumed we would be in hotel. Food selection at dinner very poor and basic. Service first night terrible. On complaining that food was over cooked.; after a 40 minute wait. Reception when reporting facts, stated what did we expect for a reduced price. Bar staff and breakfast staff very good and breakfast offering excellent.
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