Waterfront hotel with swimming pool near the Yorkshire Dales
BookMember since 2021
1st 2 days great,
stayed: October 2022
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After 2 days there was a gas leak in the kitchen, gas board called out and shut the gas supply to the kitchen which resulted in a reduced menu for breakfast and evening meals. We were told that the gas problem had happened previously and a temporary fix was done. No one addressed this problem to order the parts needed for the problem to be sorted. On leaving the hotel we asked when the parts needed for a permanent fix would happen we were told about a week, we had to dine out to have a choice of meals that the hotel could nt provide, when you pay for a package that was not provided that the hotel did not address is not acceptable .
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