Reviews for Clarion Hotel Charlecote Pheasant, Stratford-upon-Avon, Charlecote, Warwick, CV35 9EW

The room was ok but the beds need renewing left a day early because of this,

Arrived at hotel reception staff very good .room clean food ok but the dogs were everywhere

The pictures of the Clarion are actually pretty misleading online and off peak luxury it isn t! It is clearly modelled on a Travelodge but without the friendly welcome or bigger beds. We were met by a very unfriendly young girl and I had a disappointing first view of our bedroom as a large steel framed bunk bed sticks out into the centre of the room and a double bed faces it. The radiator was stuck on full blast and when my husband tried to turn it off the top came off in his hand. Maintenance repaired it quickly, but as this was intended as a treat for my husband s 70th it is disappointing. The.inclusive dinner and breakfasts were good and the dining room staff delightful.it was definitely value for money, just needs more honest photos and trained reception staff.

Dinner in the restaurant was very good and 2 x breakfasts were fine. Service in the Hotel bar prior to dinner was very slow. The Hotel looked very tired and required a deep clean. There were visible cobwebs in the restaurant where the carpet was stained and dirty. Our room was reasonably comfortable but was dirty with a well worn carpet. Dust/dirt on the skirting boards was visible. The hot tap in the bathroom was loose in its holding and the general cleanliness was poor. Fortunately, we were only there for two nights and therefore didn't bother to raise the issues. We will not stop there again.