Down Hall Hotel, Spa & Estate nr Bishops Stortford, East Anglia
Stunning 4* countryside spa hotel just outside London
BookMember since 2011
Overnight stay
TR, Essex
stayed: August 2026
stayed: August 2026
Lovely hotel stayed here before. The service this time was very poor and spoilt the experience. They were very busy and probably not enough staff. Ordered our first drinks on the outside terrace which took 40 minutes to arrive, the were only two of us and they forgot my drink so waited a further 10 minutes. Decided to go to the bar inside for our second drink which took just as long. Ask the bar person if ok to leave drinks on bar whilst we when outside for five minutes and when we returned they had thrown our drinks away! lack of communication between staff I think. Evening meal main was fabulous. Didn t enjoy starters and desert we ended up asking for fruit.
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