4* Award-winning Luxury spa hotel near Henley on Thames
BookMember since 2019
Disappointed
stayed: June 2024
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First impressions very good with well kept grounds, adequate car parking, impressive main building. efficient check in.
Our room (215), appeared spacious and well furnished and equipped. However, our stay was spoilt as the room fell short of acceptable standards.
1, No Decaf tea or coffee supplied.
2. No spare pillows.
3. No extra blankets. (very cold nights for time of year).
4. No vanity mirror for hair dryer use etc.
5. No local electric plug for hair drier use. Had to request extension lead!
6. No control over room temperature.
7 Bath waste mechanism failed. Left bath half full and reported to reception upon check out.
The above may appear to some as trivial but from our perspective the reality fell far short of expectations especially when the price is taken into account.
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