4* Award-winning Luxury spa hotel near Henley on Thames
BookMember since 2019
A welcome break in a delightful location
stayed: May 2024
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We stayed here last year and decided to pay a return visit.
Curiously the lift which was out of order during our pervious stay was not working again.
We had two adjacent rooms, one of which was fresh and well decorated, the other which was much more tired-looking and in need of a bit of TLC TBH.
Hotel staff attentive, cheerful and professional which contrasts, unfortunately, with the spa booking staff who need educating in good customer service. It is never acceptable to patronise and belittle hotel guests.
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