4* Award-winning Luxury spa hotel near Henley on Thames
BookMember since 2019
A few days in the country
stayed: May 2023
A pleasant break in a delightful spot with scented wisteria around the arches through which we walked to the car park.
Excellent dinner but sides charged extra and a service charge added. Bill not itemised so we had to query the charges. Disappointed with the servicing of the room. Despite leaving an obviously empty tissue box prominently in the bath room they weren t replaced so we had to ask for some more. Then when later we decided to make a cup of tea ,after boiling the kettle , we found there was no milk in the box so phoned reception and had to leave a message. After 10 minutes we phoned again and spoke to someone We waited ten more minutes and still no milk so we phoned again and were asked if a milk jug would do instead of the little pots. In all it was half an hour before we could make our tea. The receptionist who delivered it apologised for the long wait
The pool is the best hotel pool I have seen 22 metres and an even depth with a large builtx- in jacuzzi.
Danesfield House Hotel & Spa says:
Dear Hillary,
Thank you for taking the time to complete the survey and provide us feedback on your recent stay. Your comments are greatly appreciated and will be used to help us continue to improve. I will be liaising with the relevant heads of department to discuss how we can best implement your feedback to make improvements for the future. Thank you once again for your feedback, and I hope I will have the opportunity to welcome you back personally in the near future to see some of the improvements we have made.
Kind regards,
Franklyn,
Guest Relations Manager
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