4* Award-winning Luxury spa hotel near Henley on Thames
BookMember since 2019
Great location near the Thames. Best in summer.
stayed: December 2022
Poor staff review as a member of staff removed mine and my husband's hotel robes from the changing rooms at the spa, so we lost our room keys and couldn't quickly dry off. Was hassle we didn't need. Also, there was a leak from a seal in the bath in a friend's bathroom and the staff bashed on the door and where not polite, shouted at them because water was coming through ceiling to the room below as if it were their fault. Breakfast time staff took ages to serve my husband - although the breakfast was very good in the end.
Restaurant- in winter sitting next to the glass windows on a December evening was cold and draughty, ended up requesting a blanket, although the food and service was good. The restaurant would be lovely in the summer, and also sitting out on the terrace viewing the Thames would be stunning.
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