Newly opened boutique hotel near Stratford upon Avon
BookMember since 2019
3 star review
stayed: September 2023
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Service in the restaurant wasn't very good, we waited quite a long time to be given a desert menu, and then between courses. It would be much better if breakfast was on a buffet/self service basis and we were given an out-of-date yoghurt for breakfast. Waiting staff were 'thin on the ground' so we didn't have the opportunity of letting anyone know. One desert described as apple crumble actually appeared to be apple & blackberry and when I mentioned this, the waiter said 'it is apple crumble but the chef sometimes puts other things in as well' !! I wouldn't have ordered it had I known.
We stayed in an 'outside' room across the car park and when we walked back across after dinner, I actually tripped over a 'black' ledge and could easily have fallen down the steps to our room, as there was no lighting in this part of the car park.
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