Luxury country house hotel with award-winning restaurant
BookMember since 2018
Some great but bits awful
stayed: May 2026
The grounds of the hotel are ok but with more maintenance they could be lovely. The hotel itself is ok. It lacks a lot of tlc though. Areas could do with a lick of paint and generally it could be described as a bit run down in some aspects. Again with more maintenance it could be a great destination. The quality of the food for our evening meals was great. Decent price and good value. However the service was very poor. There was a Fawty Towers moment in the kitchen with a lot of shouting going on. On our 2nd night the service was appalling. We were in the restaurant 2 hours and I gave up with my cheeseboard request in the end. My breakfast was served luke warm on the first morning. In defence of the serving staff they worked hard and on a boiling hot bank holiday they were serving in the restaurant, conservatory and the patio area, so they were very stretched. We got the impression that the management of the restaurant left a lot to be desired.
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