Member since 2023
Customer care not great
Joanne A, Yorkshire
stayed: October 2023
stayed: October 2023
Staying at the hotel on my own as unfortunately my husband was called away with work
After showering, just half dressed a man appeared in my room letting him self in with a key he saw me & apologised then quickly closed the door ! Then 2 mins later a knock & housekeeping arrived the same man & a woman that was with him picked up a towel & walked in the shower & adusted the shower head then went out !! Very odd !
The next day I complained to the manager & she said she would look in to the matter & see who was on duty that night .
Came to check out different staff & no note
Customer service:
Location:
Value for money:
Room(s):
Restaurant:
Back Next review ›
Share this:
Other UK hotels that may be of interest
