Member since 2023
Reviews for The Old Swan Hotel, Harrogate, North Yorkshire, HG1 2SR
373 reviews Member since 2023
Customer service:
Rooms: 
Restaurant:
Location:
Value for money:
74% of customers would stay here again
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"Tired hotel in a great location."
DS, stayed: September 2026
Overall, this hotel has seen better days. The whole hotel needs a refurbishment. Our room was particularly tired - the furniture is old, curtains are filthy, decor is outdated, bathroom is musty, tap leaks continuously, room is stale as the windows are not able to be opened at all (not even for 1" ventilation).
"Disappointed"
Chris Yorkshire, stayed: September 2026 Room was a bit tatty ceiling badly patch and general decoration needed doing in room dinning room was magnificent but food was more looks than substance ordered pea an asparagus soup with gnocchi how do you eat a whole asparagus with spoon Gammon very salty both of us left most of it. Tomato and mushroom heated in water not good apple tatean was just a strip
"2 night dinner .bed breakfast evening meal last week"
Martin G, Cheshire, stayed: September 2026 Hotel was ok bedrooms need modernising ,dinner both nights in restaurant not very good in fact poor
"Second visit"
Moira, Dumfriesshire, stayed: September 2026 We had a lovely stay at The Old Swan. The rooms have been updated since our last visit. Bed very comfy and lovely linen. Spottlessly clean. Our dinner was delicious great choice, compliments to the chef and great choice at breakfast too. Good location for exploring Harrowgate which is lovely.
5 star review
Sandra, West Midlands, stayed: September 2026 Very comfortable and welcoming hotel only a few minutes walk into the centre of Harrogate perfect location
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