Welcombe Hotel Spa and Golf Club Reviews
70 reviews Member since 2014
Stratford Upon Avon, Warwickshire, CV37 0NR
70 reviews, sorted by Date | Rating
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"Lovely hotel, disappointing restaurant" EJ, Shropshire, stayed: April 2018
We were a party of six, staying for two nights. Reception on arrival was busy but efficient once we reached the front of the queue. The public rooms are delightful, well furnished and relaxing. The bedrooms were a good size, clean and comfortable without being spectacular. Our reservation included an allowance for dinner on both nights and we had booked a table for six in advance of arriving. The service on the first night was good although the menu is rather uninspiring. Our friend was disappointed with her starter of "torched mackerel" which turned out to be a sliver of mackerel barely bigger than a pencil. Despite having booked, on arrival with reception, a table for six at 7.15 pm for the second night, no reservation had been made for us. Nevertheless, we were shown to a table and menus provided. The restaurant was not busy but the service was exceptionally slow, and we were kept waiting, without explanation, between starters and main course. Eventually our friend went to find someone, the waiting staff having disappeared, and we were told that the head chef was ill and had gone home so the kitchen was in chaos. We finally left the table some 2 hrs 30 mins after arriving. We were offered complimentary coffee but, by that time, it was a case of too little, too late. It was a shame that an otherwise pleasant stay was marred by an unimaginative dinner menu and poor service.
"Fantastic Buiding, Spa and Grounds let down by poor restaurant" Anthony, London, stayed: September 2017
To start with the good:
The buildings and grounds are fantastic and views from the restaurant and rooms are wonderful.
On arrival our booked twin room was not available and we were told that we had been upgraded to a 4 poster bed. This was not suitable as I was recovering from a broken shoulder and needed a separate bed. The staff were very understanding and juggled bookings and switched us to a suite with two beds - very impressed.
The spa was excellent but is also used by local members and was very busy on the monday morning, with water aeorobics taking up 90% of the pool and spoiling the quiet ambiance with disco music.
The restaurant which is billed as gourmet is poor, The special deal includes a 35 allowance of dinner, this only covers the basic items. The menu is misleading for instance a goats cheese starter turns out to me an airy moose, the 12 hour braised shoulder of lamb is a chopped up tasteless mound of lamb which unfortunately looks more like a tin of dog food. On our second evening the only meat dish on the menu (pork) had run out. As I have a fish allergy and didnt fancy a pea rissotto I was forced to pay an extra 12 for a steak (which was very good). I would rather pay an extra 10 a person per night if that could be spent on better quality food, as the value of the ingredients we were given you would be had pushed to spend more than 5 on.
The bar in a lovely old room was very comfortable, but as a real ale lover was dissapointed that the draught beer ran out early on the saturday evening and was not available at all on Sunday, the alternative being bottles of Black Sheep at 6 each
(currently at 6 for 5 at the local supermarket).
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