Member since 2003
Tylney Hall Reviews
21 reviews Member since 2003
Customer service:
Rooms:
Restaurant:
Spa:
Location:
Value for money:
62% of customers would stay here again
"A short break"
RS, Surrey, stayed: April 2023
A very pleasant country house hotel set in beautiful, well-maintained grounds. Superb service by staff who work hard to please. A good place to relax, take walks and appreciate the charms of English a country house garden. Further attention to the choice and refinement available on the dining menu would increase the already pleasant experience.
"Overnight Birthday treat"
Sarah, Surrey, stayed: February 2022
Lovely food and hotel but the spa is very disappointing and needs refurbishing
"Lovely place let down by poor service."
Ray, Sussex, stayed: August 2021
Really lovely surroundings and good facilities - tennis, croquet, indoor and outdoor pools - and very friendly staff. However this was all let down by very poor service both on the terrace and in the restaurant. On the terrace when drinks were ordered it took typically over 20 minutes for the order to arrive sometimes after having gone to look for a member of staff to chase the order. The delays between courses in the restaurant were also too long. Other guests were also complaining about the service. Where was the management? We were a group of 10 (6 adults, 4 children) and stayed 3 nights. At the end of day 2 we asked for more choices on the menu as it was always the same. These were offered but we shouldn t have needed to ask - there should be some changes to the menu each day. We had three bedrooms. Ours was in the main building and called "de luxe" it was functional but needed a makeover. The other two family rooms were in other buildings. One was good, the other less so despite it being in the same grade.
"Outstanding Weekend at Tylney Hall"
FM, stayed: September 2019
Recommended by good friends and taking advantage of a 'Romantic Break" to celebrate my Husband's Birthday, we had a wonderful weekend. Let's get niggle over first, we had to ask for at least three replacement door keys which meant constant trips back to Reception.
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