Reviews for The Vicarage, Holmes Chapel, Cranage, Cheshire, CW4 8EF

We stayed here as it was an ideal location to visit the Harry Potter Forbidden Forest Experience. On arrival we had to drive around the car park a few times as there were no spaces. Eventually we went to check in, the lady at reception was friendly and helpful (we didn t receive our welcome drinks so had to get these at the bar later on).

Stayed to visit friends in Manchester and to visit Jodrell bank. The hotel location was excellent for those purposes. Unfortunately the room TV was not fit for purpose, it was internet dependant and kept cutting out making it impossible to watch even the news. The restaurant was not up to our expected standard although the Breakfast was very good.

The Vicarage was poorly described as a country hotel, located on the A50 which is a very busy road, not even set back down a drive. Our room was the smallest accessible room we've stayed in, smaller than on cruise ships we've been on. It had a very well appointed wet room that was spacious and equipped with lots of handrails. Bedroom itself had dark grey walls, carpet and black, budget hotel-style furniture so seemed even gloomier! Had no mirror in Bedroom, only in bathroom which had no shaver plug either. Requested a mirror for Bedroom and a full length mirror was brought the same day. However, not fixed to wall and had to balance on waste paper bin to use. Front of house staff were very friendly and helpful, best part about The Vicarage. Food poor and v. hit and miss. Sent steak back twice as came rare but had ordered it medium. Poor breakfast choices with no Danish pastries due to non delivery one day, another day no yogurts, and fruit choices were oranges or grapes.Supposed to be dog friendly and staff and hotel were; however nowhere but car park to walk our dog, no grassy area and busy, noisy road certainly not suitable.

We arrived on the hottest day of the year in July and the room which was quite pleasant was stifling. Staff had made an attempt to mitigate the heat with the provision of a small fan which frankly wasn't up to the job. The hotel is on a main road which is busy all the time and with the single glazed windows open at night, it was very difficult to sleep because of the noise. Staff were pleasant, willing and responsive but very short on the ground meaning you often had to wait a long time to be served, either in the restaurant, garden or bar. There were some nice touches in the room although the furniture could have been more functional. We had a nice and very big en-suite with a freestanding Victorian style bath. The idea is nice but it took forever to get a reasonable amount of water in it. Unfortunately, it wasn't cleaned properly.

We were really pleased with the room and hotel on arrival. It was very comfortable and relaxed. I think the amount of self proclaimed superlatives on the information about the food led us to very high expectations. It was just ok. Breakfast on the last morning was a nightmare, waiting an hour, despite asking for just some toast while we were waiting, that only arrived after the main food. One of girls waiting on was fantastic and very apologetic. Trying to check out I raised this, but due to a system problem the bill couldn't be worked out and I was emailed an invoice a few days later with no reference or apology to the breakfast.