Elegant 4-star country spa hotel near Windsor
BookMember since 2017
Good in parts
stayed: April 2024
In our package we should have received Prosecco & chocolates in the room. Did NOT receive them. Had to ask for the Prosecco when in the bar. Bar staff put other guests drinks on our bill !!!! Price list in bar did not reflect the 12.5% service charge added to every transaction. This information was only evident in the terms & conditions. Food was of excellent quality, but at breakfast cooked dishes were the ONLY options. There were NO yogurts, NO fruit, NO cereals. I found this really unusual. The room was very comfortable, but the bathroom had some minor problems. Wash basin taps were very difficult to turn off. Bath had had some filler on the surface.Hot tap insert missing on wash basin. The final bill had several discrepancies, which had to be resolved on departure.
Back Next review ›
Other UK hotels that may be of interest
0333 2125 594