Priest House Hotel Reviews

Quirky service, bordering on unacceptable. Package included 3 course restaurant meal, told on arrival that it was steak night only in restaurant. Offered bar food a la carte. Decided on restaurant, no starter or dessert menus, at the mercy of staff memory. Restaurant service patchy. Food ok though. Some guests complained and were then allowed a la carte in restaurant.

Breakfast - shown to table by one staff, told by another to leave and wait at the door!

We felt totally pampered and, despite the fact that there were other guests in the hotel, we were treated like we were the only ones there.
I'm glad we paid a little extra to stay in the main house (rather than in the cottage rooms), as the weather meant we would have had to walk through the falling snow in order to get meals!!!
The food was excellent.

The woman on reception was really good and seemed to be trying to run the entire hotel on her own. Our room was like an oven and there was no way to control the heating. We moved to another room which was fine. My wife wanted to use the hairdryer but the only mirror was attached to the door, nowhere near the plug socket. Evening meal was reasonable and the staff were friendly and helpful.  Breakfast was very strange. We went into the restaurant and sat waiting for someone for 10 minutes. Nobody came and I had to eventually go into the kitchen and shout someone. The hotel is very understaffed and overpriced.

A beautiful house in a lovely position on the banks of the river. Our room was part of a row of cottages with views over the grounds and the water. The accommodation was good and had a wardrobe off the main room but there was no drawer space. We had to gain access around the back and up iron steps through a very uncared for area.  We'd booked the fine dining menu and on the first night the food was good and served in the main restaurant by a very attentive waiter. Breakfast was also good and served in the same place. Our wedding anniversary was the 2nd night and we headed for the restaurant to find it closed without any warning. We had to eat in the bar which was alright but totally lacked the ambience of the first night. Whilst the food was from the same menu it lacked the presentation we had enjoyed.  Breakfast the following morning was an ordeal and we had to send back the smoked salmon as the scrambled eggs were cold and not as described on the menu and served by an unsympathetic waitress.  It's a lovely place but we were disappointed with the attention to detail. On our second night there was a wedding and a private party and this may have had something to do with the reduction in service levels.

Good hotel. Staff very pleasant especially the guy on reception and the exceptional young man who served us lunch and dinner. Apparently he hasn't been there very long but is certainly a credit to the hotel. Sorry I unfortunately have forgotten their names. Nothing was too much trouble for either of the above mentioned guys.

The room was fine except for a couple of things. The lighting and lack of mirrors in the right position for ladies who want to put makeup on, was terrible! The socket for the hairdryer was in the wrong place as mentioned no mirror!!! Apparently this is something the hotel is aware of.

I would just like to congratulate the staff for their efforts in making our stay a memorable one, from making sure our rooms were located near to each other, to ensuring our evening Birthday Bash went off with a bang?

Any request we asked of them was greeted with a can do attitude, and big smiles all round. If this hotel has any short comings and I don't believe it has, they are most certainly cancelled out by the strong team who work their.

We went through the entrance into a hall which had an unmarked counter on our left. It looked like a cloakroom counter and the staff were behind the scenes but came out as we looked round and asked someone in a corridor for reception. The staff were all very helpful. Our room was fine. Apart from the two of us, the restaurant was empty, until three German businessmen came in. The car park had filled up after our arrival but we were told that everyone else (they mostly seemed to be people on business) was eating in the bar. Our food was very good as was the accompanying wine. Likewise our breakfast was very good too.
To us, the hotel seemed rather sterile and soulless, quite unlike the other Off Peak Luxury hotels in which we have stayed. A combination of the weather (wet), time of year and the location at the end of a country road, on the banks of an uninviting River Trent, probably did not help.