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Luton Hoo Hotel, Golf & Spa
Luton Hoo Hotel, Golf & Spa Beds, Central England

5* Luxury Hotel & Spa just 45 mins North of London

Member since 2007

Luton Hoo Hotel, Golf & Spa

Luton Hoo Hotel, Golf & Spa Reviews

StarStarStarStarStar 39 reviews Member since 2007


4
Customer service: StarStarStarStarStar
Rooms: StarStarStarStarStar
Restaurant: StarStarStarStarStar
Spa: StarStarStarStarStar
Location: StarStarStarStarStar
Value for money: StarStarStarStarStar

87% of customers would stay here again


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"Thoroughly enjoyable spa break."

UB, Hertfordshire, stayed: September 2017
StarStarStarStarStar
My husband & I enjoyed a really relaxing spa break at Luton Hoo. We both had 2 treatments, which were wonderful - would definitely recommend the spa. Our room was upgraded on arrival - very impressive, and the staff were extremely helpful. Really appreciated the complimentary taxi service between the main house and spa. The 15% discount on spa treatments, included in the spa break offer, was great. However, we almost missed out, as the final bill did not reflect this and I didn't notice it straight away. I must say though, the staff were very apologetic and this was rectified very quickly once I had pointed it out.

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"Not a good experience"

JK, Buckinghamshire, stayed: June 2017
StarStarStarStarStar
In my opinion our room was not a luxury room, we had twin beds and a couple of chairs + a table and chairs which were supposed to make look good. The room did not in any way match rooms pictured on website

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"Beautiful hotel"

Anon, stayed: March 2017
StarStarStarStarStar
Beautiful setting, delicious food.  We had to ring several times for requests from room service (e.g. we should have had a bottle of Champagne as part of the package on arrival. It was not there, and took an hour to arrive when we asked for it which meant we were late for dinner- and could not really enjoy it. Just don't offer it if it's a problem). A very expensive break but beautiful and luxurious

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"Spa"

AW, West Midlands, stayed: December 2016
StarStarStarStarStar
In general good service but spa was short staffed which caused issues re cleanliness and lack of products so treatments cancelled or changed. Spa needs improvement to compete with Seaham Hall.  Great food and staff - beverage prices vary considerably between mansion and garden rooms which is considered unreasonable. Young staff need to be more professional. Hotel appeared short staffed. Lack of health and safety around pool.

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"SIMPLY THE BEST"

David, Surrey, stayed: October 2016
StarStarStarStarStar
The title says it all really. We are well travelled and can be critical but, try as we might, cannot think of anything critical to say this time. We had been here in the seventies when it was a stately home open to the public. I would like to commend the owners for the great job they have done in restoring it and creating such wonderful ambience.

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