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Luton Hoo Hotel, Golf & Spa

Luton Hoo Hotel, Golf & Spa Beds, Central England

5* Luxury Hotel & Spa just 45 mins North of London

 
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Member since 2007

Luton Hoo Hotel, Golf & Spa

Luton Hoo Hotel, Golf & Spa Reviews

StarStarStarStarStar 46 reviews Member since 2007


4
Customer service: StarStarStarStarStar
Rooms: StarStarStarStarStar
Restaurant: StarStarStarStarStar
Spa: StarStarStarStarStar
Location: StarStarStarStarStar
Value for money: StarStarStarStarStar

85% of customers would stay here again


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"Amazing experience"

Debbie, stayed: December 2019
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The staff at Luton Hoo went above and beyond to welcome me, my friend and my dog! The service was unbelievable. The room was gorgeous and they had thought of everything for the dog.OUr room had direct access to the outside garden! There was a bed, a toy, a towel, poo bags, 2 bowls and a massive bag of dog food. He was even allowed in the taxi they run between venues. It felt like a luxury break and very fitting to celebrate my friends 50th. The grounds are spectacular and the spa is very relaxing with not too many people when we were there! Highly recommended!

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"Hidden luxury close to London"

Sally, Surrey, stayed: November 2019
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Surprisingly luxurious hotel set in beautiful grounds. A real escape from London. We would definitely stay again. Good for couples or a group of friends. Some beautiful art and architecture. The dinner restaurant was average and slow, despite the staff being attentive. However, the rest of the stay made up for this.

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"Relaxing, but minor issues"

Paul R, Cambridgeshire, stayed: September 2019
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Great service from the restaurant staff, especially the manager, could not ask for a better service.

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"Disappointing"

DS, Wigtownshire, stayed: September 2019
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I booked this as a special big birthday celebration for my sister. The overnight accommodation was very good and the spa was excellent. However, customer service in the venue was non existent. I was not aware at booking that Adam s Brasserie was a set meal. They could not accommodate the additional guests I wanted to join us for dinner or for special dietary requirements and were not at all helpful. After many emails with them via offpeakluxury.com who did their best, I eventually came to a compromise. The actual dinner was a disaster from start to finish. They did not have the menu choices we made or catered for dietary requirements. My 12 year old grandson had to wait nearly an hour while the chef cooked him something by which time everyone else was almost finished. They did not provide the side dishes I ordered until I reminded them and most people were half way through their dinner. They did reduce the bill but I was so distracted, worried and embarrassed for my guests that I did not enjoy the meal.

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"Beautiful"

CM, Nottinghamshire, stayed: September 2019
StarStarStarStarStar
Makes your arm hair stand on end as you drive up the driveway, it's truly stunning.

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