Member since 2019
Langstone Quays Hotel Reviews
93 reviews Member since 2019
Customer service:
Rooms:
Restaurant:
Spa:
Location:
Value for money:
62% of customers would stay here again
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"Overall"
Anon, stayed: July 2022
Overall the hotel was OK for a one or two night stay. It is ideally placed for anyone interested in water sport.
"Fantastic staff let down by lack of training/shortage of staff"
BW, West Sussex, stayed: July 2022
Could not fault the staff as they were very obliging. The downside was that you had to ask for things that were supposed to have been provided. One example was no Prosecco on arrival, but there were more. No one seemed to know what the package included, so passed one one person to another. Restaurant was great, but again understaffed and service was slow. Spa was disappointing as there is no possibility of having treatments together as there is only one young lady per day to do everything. Hotel itself is very tired looking and in need of some cleaning and maintenance. For example peeling paint, weeds throughout outside areas, patios in need of jet washing, rusting staircase outside.
"Rooms and dinner wait times let the hotel down..."
Thomas, Kent, stayed: May 2022
I would say the hotel is generally good, it has lots of facilities although a bit small and tired in places. the restaurant food was good both breakfast and dinner but the amount of time we had to wait to be served, especially at dinner wasn't really acceptable. The rooms however were unfortunately the worst part of our stay. We tried 3 rooms as each had either a bad smell, too loud or just not clean, the bed was also not comfortable at all and I barely slept. Finally the heat in the room was way too much and there didn't seem to be a way to control it apart from a tired tower fan. Overall the hotel staff were very nice and helpful but some refurbishment to the rooms definitely needed.
"Langstone quay short break"
James, stayed: May 2022
A few areas where the hotel is starting to show it's age in particular room having no net curtain proved to be a problem but overall a very enjoyable stay
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