14th century historic castle hotel in the North East near Newcastle

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3 star review

Very disappointed our room was a castle view superior no view of the castle though room was very tired and needed a good clean no toiletries in the bathroom had to ask twice for some. Poor service in the restaurants although staff did their best . Menu was very limited and some items were not available we got the impression the hotel was under staffed and lacking in staff training castle itself and the surrounding area is beautiful and in an ideal location but unfortunately would not stay here again

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