Privately owned 4* spa resort on the Isle of Wight
BookMember since 2016
locked out
stayed: August 2020
the number of times we returned to the room, and cant get in!!! had to get a new card key about 6 times, and it was not just us, other people werehaving to do the same, it was driving us mad, why cant they fix this, i think the hotel should not be open if the door locks dont work, its just not good enough
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