Reviews for Crowne Plaza Hotel Reading East, Winnersh Triangle, Reading, RG41 5TS

Lovely stay. Excellent staff. Food amazing. Room very clean. Just a couple of minor bits. The people above were a little noisy maybe kids jumping around so might ask for top floor next time. Willingly paid the 10% service charge on restaurant bill as the food was exceptional but feel it should be made clearer. On our second day room was not made up until late afternoon even though we had been out for the morning leaving the hanger on door that our room was available to clean. Luckily we had our own tea bags and milk for tea. By the time she knocked we were in relaxing, so declined the service but asked for clean cups and glasses, which was done immediately. Aircon could have been better never going below 23 degrees, even though we had it set on 20. None of the above would deter us from staying here again.

We had a lovely stay at this venue. Receptionist more than helpful, room was beautiful and hotel very clean. We really enjoyed dinner and breakfast. Thank you all

Went to the other crown plaza hotel at 1st where they were setting up for valentines eve with rose petals and live entertainment. On arrival at crown plaza east,we found out room with dirty cups and glasses,no tissues in the container,box,no decaf teabags,no hot chocolate.all of this was reported to reception.We went down for our special valentine meal.nothing special.normal table no candles or flowers on tables lipstick on one glass cutlery set for two courses.had to ask staff for a drink,food was served had to use starter cutlery for 1st course, then dessert spoon for soup.cutlery was not replaced,so when main meal arrived had to wait till we got a staff member to bring some. We were sat on normal table no ambiance for special occasion meal.very close to normal diners in shorts and t-shirts.so felt nothing special for a valentine meal.all this was again mentioned to restaurant manager.went for after dinner drinks in bar area.found empty table had to ask a staff member to clean our dirty table.i went to ladies four toilets were blocked. Again I reported this to reception again was only told sorry again.considering we booked this as a special valentine meal and luxury hotel for our 50th anniversary.we were very disappointed.

On arrival check in was smooth and friendly. The room was spacious with everything you need including robes for use of the spa.

Wonderful short spa break. Enjoyed every minute. Great room wonderful food and friendly staff. Spa was super and Lucian gave my wife a brilliant facial which she said was the best she has ever had.