Reviews for Dalhousie Castle Hotel and Spa, Edinburgh, Midlothian, EH19 3JB
232 reviews Member since 2015
76% of customers would stay here again
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Robert, Essex, stayed: June 2024
The hotel is selling itself as luxurious castle experience, it is in fact badly laid out with poor facilities and the rooms are no better than a poor B&B.
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GC, South Yorkshire, stayed: June 2024
From outside the castle looked stunning, location excellent. Through the doors, impressive looking rooms, but shabby, dusty, in need of paint. The breakfast were cold, staff unable to cope or fulfill requests, ie - no milk with drinks, hit + miss on toast, standards poor. I feel staff need training in catering for guests who paid 250 per night for bed + breakfast.
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SB, Staffordshire, stayed: March 2024
Really unhappy with the standard of the room which was freezing cold and very small. Also food was cold and had to be returned
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Anon, stayed: March 2024
We were disappointed with our stay. The evening meal was nice but other than that the stay was disappointing for the price. The staff member that checked us in rushed through the information and didn t seem interested. The breakfast took 60 minutes after we ordered to arrive so much so my wife had to cancel her order as she is pregnant and began to feel unwell waiting. Our stay included a breakfast that she didn t have. My wife also overheard staff talking about another guest that had been troublesome .
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Tony B, Merseyside, stayed: February 2024
What an absolute treat .perfection throughout. Well done and thank you
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