Bovey Castle Devon & Cornwall
Iconic luxury castle in the heart of Devon's Dartmoor National Park
BookMember since 2014
Reviews for Bovey Castle, Dartmoor National Park, Devon, TQ13 8RE
94 reviews Member since 2014
Customer service:
Rooms:
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Value for money:
70% of customers would stay here again
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"Disappointing special offer"
Dale H, Devon, stayed: March 2017
So much went wrong! We were not told the hotel is being refurbished and we were allocated room 47 with its window covered in scaffolding, from where workers outside could wave to us in the room. The valet parking put our new car right beside a skip into which builders' rubbish was being thrown from the extensive scaffolding above. Our 'replacement' room 28 had no heating, the continental quilt was far too small for the bed, and we were then provided with an inadequate electric heater - so a cold night indeed! For £498 (including half board) it was awful value and disappointing - partly because the duty and general managers were relatively unhelpful about the succession of problems we had!
"Bovey Castle"
Anon, stayed: September 2018
Very poor customer service particularly with the valet parking and in reception.
"Would Not Go Back"
Anon, stayed: April 2018
We booked via the Sunday Telegraph offer and thought it sounded pretty good value. However, by the time we left after three days, it cost double. Our first room was so noisy that we had to be moved. The second room was at the back and rather gloomy with no view at all, but the size was OK. The second and third night we did not get fudge in our room or sloe gin and it felt like we were forgotten at the end of a long corridor. The wine in the fine dining room was so expensive that we only had one glass. And we did not know that our dinner allowance was so low that it barely covered the cost of the main course. Plus service charges on top of everything.
"Very Disappointed"
Roger G, Channel Isles, stayed: September 2024
This was a four day stay at what was the end of a holiday in the UK.
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