Reviews for Bovey Castle, Dartmoor National Park, Devon, TQ13 8RE

The staff were excellent no matter what position they held,

The food we ate here was special, unfortunately the service hasn't quite caught up yet, otherwise I would have rated the restaurant 'excellent'.

On arrival response from external staff was excellent. The receptionist were very offhand. Our bedroom had a crack in the basin and the toilet seat did not fit. Also large bubble in ceiling. Food I think was far too way out..We have dined at some excellent hotels where the food was far superior. I booked this as a birthday treat for my wife and did not come up to standard I expected and hoped for. Only good point was the staff in the pro shop and the golf course.. I would advise that we will not look to visit this hotel again.

Well the location is perfect, quiet location and wonderful views with a great looking golf course. The staff were extremely helpful and the hotel itself had a great ambience. Now for the bad news... Our first dinner was held in the main restaurant and the food was just amazing but extremely expensive... So for the remaining 3 nights of our stay we decided to use the brasserie. WRONG ! The food was dreadful ! There isn't enough space here to describe the food and the attitude of the chef was as if he really couldn't care if you asked for something a little bit different from the menu. On our last night the food was so poor we asked to speak to the the head of the restaurant who in fairness to him gave us our whole meal for free. If you have drinks with your meal expect to pay over £100 per meal for 2. They have a captured audience as there are no other restaurants close by for you to go to. For what it costs unfortunately I wouldn't go there again. The restaurant manager did explain the brasserie had only just opened and the staff were new! As a few examples, the meat fishers were very dry, fish was undercooked and had to be returned, the prawn cocktail was a joke huge amount swimming in its juices. We NEVER complain but the food was so bad we had no choice especially as the meals were very expensive.