Alexander House & Utopia Spa
Alexander House & Utopia Spa East Grinstead, South East England

Stunning 5* luxury spa hotel nr London


Member since 2008

Alexander House & Utopia Spa Spa Information & Facilities

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Utopia Spa

Please note that the below information were the practices from 2020 and are not necessarily still the case this year. 

Please be aware that the spa, pool and other facilities are now fully open.



  • Of course, some things are a little different in the light of Covid-19, and we invite you to read on to understand the new safety measures in place and just what your spa experience will be like.
  • Spa use now needs to be booked by the hour for all residents at a small charge to help us manage demand.
  • Treatment-only bookings are available to reduce use of facilities and we are limiting the number of spa days that can be booked per day.
  • Everything is open now including our saunas and steam rooms
  • All of our treatments are available including facials and our couples' treatments.
  • Upon entering the spas, guests are invited to use the hand sanitiser provided and check in at the spa reception as usual. Our team will be ready and wearing all of the appropriate PPE to welcome you, albeit from a distance. Make yourself comfortable while you wait for your treatment in our treatment lounge. Although our famous flapjacks and tea bar aren't available during this time to help yourself to, you can order whatever you wish through our superb new Alexander Hotel Collection app (with no download required!).
  • Doors wherever possible are set to open reducing the need for contact on your journey and our usual medical pre-treatment consultation has been adapted to include Covid-19 screening questions.
  • Our changing rooms are available however we kindly ask hotel residents to use their lovely hotel rooms and suites to get ready in prior to heading to the spa (our halls are full of folks in robes so don't feel self-conscious at all!) to reduce the number of people using them at any one time. Our team will be nipping in and out to santise surfaces.
  • You'll notice signage around the spa indicating the maximum number of guests permitted in any area at one time, and we simply ask that should an area be full for now, that you make use of a different part of the spa experience first and return a little later
  • You can add to your experience with a private hot tub reservation for 30 minutes, or for the ultimate indulgence, for an hour with a bottle of champagne!
  • For now, we won't be able to provide our usual magazines but do feel free to bring your own to the spas.
  • We're delighted to be offering massage and hair spa services now. The teams have been thoroughly retrained in our new Covid-19 adapted spa treatment journey, as well as having received training from the medically-accredited Jennifer Young in Covidsecure treatment practice


The Utopia Spa at Alexander House offers a world of pampering.

The Grecian inspired interiors have been designed to take guests on an intimate spa journey to relieve everyday stresses and strains. So as you lounge by the pool, melt away under the monsoon showers or plunge into the hydrotherapy pool, you really will feel as though you have escaped to another world.

There are 25 treatment rooms including three double treatment rooms, a handful of relaxation lounges and therapists who are experts in their field. Utopia provides an attractive selection of spa days and offer a wealth of spa treatments.  

Please note that guests can use the spa between check in and check out times. 

Children under the age of 18 are unable to use the spa facilities and pool

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Alexander House & Utopia Spa

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