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Swan at Lavenham Lavenham, East Anglia

Fine luxury hotel & Spa in the historic Suffolk wool town of Lavenham

Swan at Lavenham

Swan at Lavenham Reviews

StarStarStarStarStar 57 reviews Member since 2006

Lavenham, Suffolk, CO10 9QA

4
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57 reviews, sorted by Date | Rating


StarStarStarStarStar Kevin L G, Essex, stayed: May 2017 Show more...


"Birthday treat"

StarStarStarStarStar Elaine, Suffolk, stayed: April 2017
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Would stay here again

Our room was cold in the morning as the heating did not come on. We had paid £40 to upgrade because standard rooms were not available. The menu at dinner wasn't great and the wine was very pricey. The spa treatment was lovely on a water bed but we didn't have enough time to enjoy the facilities as it closed early. Also the spa pool was outside. Also the hotel did not tell us about the car park next to the hotel and only the one across the road but didn't give us a code.



StarStarStarStarStar DP, Hertfordshire, stayed: March 2017
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Would stay here again

An excellent hotel.  We look forward to our next visit.



"The Swan at Lavenham"

StarStarStarStarStar Nigel G, Suffolk, stayed: March 2017
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Would stay here again

A superb two night stay. Everything about the Hotel was excellent, including the very helpful and friendly staff, both at the Hotel and the Spa. Very warm, relaxing atmosphere and welcoming...



StarStarStarStarStar PB, Bedfordshire, stayed: March 2017
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Would stay here again

Had a very good couple of nights at the Swan Lavenham, lovely place and shops. Visited all the antique shops. Interesting place to stay, building full of character. Visited 56 years ago for afternoon tea and it has not changed! Still charming and excellent tea and meals.



"Nice short break"

StarStarStarStarStar NC, stayed: March 2017
Overall Rating: StarStarStarStarStar
Value for money: StarStarStarStarStar
Customer service: StarStarStarStarStar
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Would stay here again

This was my second visit to this hotel in the lovely elegant Lavenham. The reception staff were lovely and the room good. I did find the restaurant staff in the evening to be a little aloof however and there was a long wait between courses. We felt it may have been the chef's night off one evening as the food was variable in quality, although very pleasant nonetheless, but it seemed unusual to have the same menu two days running. Would probably visit again as love the location and the history attached to the hotel is fascinating.



"A wonderful hotel"

StarStarStarStarStar JF, West Midlands, stayed: March 2017
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Would stay here again

A hotel full of history and romance. A beautiful hotel set in the stunning town of Lavenham. Excellent staff and a wonderful restaurant. You may need to ask for a map to your room and remember to duck below the low door frames; all part of the charm of the place!



"The restful Swan"

StarStarStarStarStar Anon, stayed: March 2017
Overall Rating: StarStarStarStarStar
Location: StarStarStarStarStar
Customer service: StarStarStarStarStar
Room(s): StarStarStarStarStar
Value for money: StarStarStarStarStar
Restaurant: StarStarStarStarStar

Would stay here again

A charming hotel in Lavenham. The building is beautiful. The rooms are well appointed. The hotel is spotlessly clean. The staff are friendly and helpful. The restaurant food was good the first night, but the second night it was the same but not cooked as well and very disappointing. It's obvious that food is re-used in a creative way but it doesn't mean it tastes good. Perhaps they should think of quality over quantity. The breakfast was excellent though.  The spa looked good and there are various ways to reach it. The longest of which is through the hotel, the shortest by the disabled access.



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